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This ticket support system is for PREMIUM USERS ONLY!

. Use our support system only for general / billing support ONLY. Please be sure to try getting your auth codes by using the Auth Code Look-Up first, or use the Auth Code Customer Panel! We will respond to all tickets in less than 24 hours. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. Incase of an emergency, please call us for support: 1-877-WE-BOT-IT (M-F 5pm-8pm) (S-S 12pm-3pm)


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Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. If you prefer to contact us by phone in case of an emergency, please call us directly at: 1-877-WE-BOT-IT (M-F 5pm-8pm) (S-S 12pm-3pm)

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We provide archives and history of all your support requests complete with responses.



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